Technical Writer (iGaming)

Job title:

Technical Writer (iGaming)

Company

IGT

Job description

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit .OverviewAs a Technical Writer at Play Digital, your primary role involves creating, organizing, and maintaining comprehensive documentation related to Play Digital products. You will work closely with cross-functional teams to ensure all product information, including user guides, online help systems, and technical specifications, are accurate, clear, and accessible.What You’ll Do

• Develop, write, and edit various types of documentation such as user guides, online help, and product specifications for Play Digital products.
• Ensure that all documentation accurately reflects product updates and enhancements.
• Regularly update and maintain documentation to ensure accuracy and usability for internal and external stakeholders.
• Collaborate with product managers, developers, compliance and other stakeholders to document new procedures, features, and product enhancements.
• Analyze existing documentation to identify gaps and improvements, ensuring end-user documentation is clear and comprehensive.
• Enhance and curate the internal knowledge base to support effective information sharing across teams.
• Conduct interviews and gather information from various stakeholders to enrich documentation clarity and detail.
• Provide clerical and administrative support needed to streamline documentation processes.

About You

• Excellent written and verbal communication skills with the ability to convey complex information clearly.
• Strong analytical skills and attention to detail.
• Proven ability to work effectively in a team-oriented environment while maintaining independence.
• Proficiency in using content management systems, documentation, and knowledge base tools.
• Ability to quickly grasp complex technical concepts and make them easily understandable.
• Experience working in software development or gaming industries is advantageous.

What We’d Prefer

• A bachelor’s degree in English, Technical Writing, Communications, or related field.
• Experience with design or documentation tools.
• Basic HTML and CSS experience.
• Math background helpful.

Diversity, Equity and InclusionWe believe that a team of unique individuals creates a dynamic, modern and fun work environment. Whether language, location or life experience, IGT PlayDigital recognizes and celebrates differences between team members. Our colleagues enjoy inclusive engagement through our 7 global Employee Impact Groups; Women’s Inclusion Network (WIN), Advancing Cultural Education (ACE), PRIDE, NEXGEN, Wealth of Wisdom (WoW) and Superabilities at IGT. We’re also the three-time Top-Ranking Gaming Supplier in the All-In Diversity Project; a Best Place to Work according to the Human Rights Campaign and the Disability Equality Index; and the 2023 D&I Award winner at the Women in Gaming Diversity Awards-London.Benefits and Culture

• Vibrant and stimulating work environment within Class-A office space.
• Opportunity to learn and further improve your skills.
• Opportunity to develop a career within a stable environment.
• Full-time/permanent employment and competitive salary.
• Private health insurance for you and your family.
• Flexible working hours including work from home and from office.

#LI-NG1
#LI-HYBRID
#PlayDigitalSeriousFunIGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.All IGT employees have a role in information security. Annual training will be assigned and required as appropriate.IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit .

Expected salary

Location

London

Job date

Thu, 23 Jan 2025 03:22:05 GMT

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