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Service Delivery Manager
General Information
Req #
WD00074525
Career area:
Information Technology
Country/Region:
Singapore
State:
Central Singapore
City:
SINGAPORE
Date:
Monday, November 4, 2024
Working time:
Full-time
Additional Locations :
Singapore – Central Singapore – Singapore
Singapore – Central Singapore – SINGAPORE
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .
Description and Requirements
Service Delivery Manager – In this role , you need to ensure precise and efficient service delivery. The method of carrying out the responsibility involves monitoring daily and overall progress, managing the project teams and budgets and resolving challenges. Also, they are responsible for consistent, effective and cost-worthy delivery.
You Will:
Involved in IT Infrastructure design, Project Management assignments, Strategy formation assignments and Procurement advisory assignments for various clients.
Led and delivered multiple small to medium sized development and enhancement of projects
Performed project estimation, planning, monitoring and control for different stages of the project
Handled end to end service management, process development and project evaluation in line with business case.
Capturing Client’s Technology requirements, IT Project Management, IT Operations, Infrastructure Management, Datacenter Operation Management, Vendor Management, IT Procurement.
You Bring:
Bachelor Degree or Master in Information Technology/Information Systems/Computer Science, Business IT or other relevant disciplines
Minimum 8-10 years of experiences in managing & leading a team
Strong experience in IT Infra Operation and Project Management
Experience working in Whole of Government (WOG) environment is preferred
Experience in managing end to end projects and managing client’s expectation
Effective interpersonal skills, both written in English and good presentation skills
Good leadership, analytical and problem-solving skills
Positive attitude, fast-learning, energetic, able to perform in challenging environment
Able to work independently as well as in a team
Additional Locations :
Singapore – Central Singapore – Singapore
Singapore – Central Singapore – SINGAPORE
Singapore
Singapore – Central Singapore
Singapore – Central Singapore – Singapore , * Singapore – Central Singapore – SINGAPORE
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