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What’s the job?
The Senior / Outlet Supervisor supervise the service and delivery of menu items, ensuring a high level of quality and consistency.
Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
Your day-to-day
Supervise cash handling and banking procedures.
Work with superior in the preparation and management of the department’s budget and is aware of financial targets.
Assist to conducts shift briefings to ensure hotel activities and operational requirements are known.
Endeavour to resolve all complaints during shift and log all complaints in logbook for further follow up.
Assist with menu and wine list creation.
Establish and instruct staff on cash security procedures.
Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
What we need from you
Diploma in Hotel Management, Food & Beverage, or related field
2 years’ related experience or an equivalent combination of education and experience
Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual’s, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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