Sales Support Agent
RS Group plc
Sales Support AgentThis role is offered on a hybrid basis, which involves a combination of working from our offices in Corby, and remotely.So, what is this opportunity is all about?Here at RS, we have a fantastic customer-focused opportunity to work with our energised, successful, and collaborative Corporate Sales Team as a Sales Support Agent.We aren’t a company that stands still, and RS recognises that world-class teams need the best equipment, processes, and systems. As such we provide world class tools, systems and working conditions; removing distractions and enabling you to focus on what’s important. In this digital age, technology, and commercial thinking changes rapidly. We continue to develop ours and want you to be part of that evolution.A bit about what you enjoy doing to be successful in this role…The primary purpose of this role is to ensure efficient and effective management of inbound communications and support functions within the Internal Sales department. This role serves as the first point of contact for inbound calls, determining the appropriate department for each inquiry. The role also involves maintaining the PCA, triaging regional inboxes, supporting inbound work on vacant portfolios, and following up on quotes. Additionally, the role is responsible for educating customers and sales colleagues on the correct departmental contacts to streamline processes and enhance overall efficiency.Responsibilities
What skills and experience would help you to be a success…
Our people are required to show their passion for all colleagues, customers, and suppliers. They must act with humility to create an environment where our people can make amazing happen and they will demonstrate trust by leading by example, taking accountability and ownership.Some more good stuffInnovators and pioneers. Rebels and creators. A global organization of optimists and specialists with big aspirations for the future. You can take control of your future here at RS. We offer all the benefits you’d expect to receive in a progressive global business.We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone. Grow in our learning and inclusive culture and be rewarded for your success. Whoever you are, whatever you do and wherever you are; it all starts here. Why not make RS a part of your journey?What can you expect from us?At RS, as well as the usual employee benefits you’d expect globally reputable company, including performance bonus, enhanced maternity and paternity leave, private healthcare, and generous annual leave, in the UK&I, we’ve also introduced a number of new Family Friendly Policies including:
We are RSAt RS UK, part of RS Group, we’ve been solving Industry problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible.Our purpose? Making amazing happen for a better world.We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 850,000 in-stock and over 3 million unstocked products to more than 1.2 million customers.We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that’s exactly how we partner with people – our customers, suppliers, colleagues, and communities – to solve problems.We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible, and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do.Come and join our UK team with over 2000 colleagues in this region – and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.
Corby, Northamptonshire
Sun, 27 Jul 2025 07:16:17 GMT
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