Carrier
jobsjobs.org
Country:
Singapore
Location:
#08-01/02, Perennial Business City, 1 Venture Avenue, Singapore 608521
Key Focus
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Cultivate strong and enduring relationships with our clients, emphasizing trust, respect, and the delivery of high-quality service.
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Proactively identify and pursue revenue opportunities within our existing client base, ensuring achievement of budgeted revenue and margin targets.
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Contract Management to ensure all risk is minimized to the company for loss of production and materials.
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Asset Management to ensure all equipment is at an appropriate level to hire.
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Logistics and transportation is a critical task that requires key focus to ensure timelines are met.
Key Responsibilities / Accountabilities
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Demonstrate strong commercial and financial proficiency, ensuring accurate and insightful reporting.
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Conduct business negotiations strategically to safeguard the company’s interests.
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Lead and manage a sales/operation team at the national level, providing effective guidance and direction.
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Report quarterly individual sales and operational deliveries for team as required.
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Maintain constant and effective communication with the SAP Modernization Manager, Country Service Manager and financial Controller regarding financial reporting.
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Collaborative leader that actively engages with all Carrier business units to increase wallet share.
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Advanced skills with Microsoft, CRMs and other sales related platforms like Salesforce.
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Drive a culture of continual improvement, focusing on enhancing processes, procedures, and documentation in the controls/modernization domain.
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Where applicable collaborate with the Rental Sales team to identify and pursue new business opportunities for total turnkey solutions.
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Establish regular communication with the sales and operations teams to drive vertical market opportunities from the service base, aligning with GTM (Go-To-Market) strategies and considering ISP’s (Independent Service Providers) and CML requirements.
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Assist the Country Service Manager and Financial teams in resolving and finalizing outstanding debtors’ issues, including disputed payments and those beyond acceptable terms, with a proactive approach that may involve attending periodic debtor meetings or discussions.
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Engage in discussions with SAP (South Asia and Pacific) leaders to shape broader GTM strategies, identify growth areas, and fulfill all required reporting requirements, including CRM visibility.
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Possess a strong understanding of the HVAC service industry/market and communicate new market strategies while developing business opportunities that align with profit targets for the company.
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Collaborate actively with team members to offer innovative system solutions to customers, taking a lead role in discussions related to plant/system operations to assist the division in achieving its goals.
Key Performance Indicators (KPI) Expectations
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Expected Market growth >25% Y.O.Y.
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Orders factor to be >10% above year plan.
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Maintain a minimum 60% margin on overall delivery
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Collaboration with the Modernization team to grow market share.
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100% Team Absorption, all direct head count to be recovered.
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CRM (Salesforce) All entries not to be more than 15 days past expected ward date.
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EH&S site audits > 1 per month.
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Maintain Company standards by ensuring personal adherence to Company policies and practices.
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Always maintain confidentiality with regard to employee information and personal data.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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