Remote Service Center Support Representative

Job title:

Remote Service Center Support Representative

Company

Genex Services

Job description

Company Overview:The Enlyte Family of BusinessesMitchell | Genex | CoventryEnlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth. Job Description:This position is for a 24 hour call center and the shift will be 8am-4:30pm CST on Sunday, Monday, Tuesday, Thursday, and Friday. You are also required to work one day out of the weekend.We are seeking a Service Center Support rep who can work remotely from home and provide customer service to injured workers.Responsibility

• Takes incoming calls from injured workers seeking medical attention from doctors.
• Ensures injured workes have all the necessary paperwork to seek treatment.
• Provides administrative processes support for routine “back office” tasks such as data entry, order and application processing, document verification, accounting support and preparing mailings.

Perks: Full and comprehensive benefits programs starting on your first day, 24 days of paid vacation/holidays in your first year plus sick days, Employee Assistance and a Referral Program. Qualifications:Minimum Education:

• High School Diploma or Equivalent

Requirements:

• Ability to Multi-task
• Computer Skills
• Knowledge of Medical Terminology

Preferred:

• Bilingual Spanish – Fluent (Takes Spanish speaking calls)

Benefits:We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $14.75 – $17.00 hourly and will be based on a number of additional factors, including skills, experience, and education.The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.#LI-AP1#LI-Remote#GNX

Expected salary

Location

Coventry

Job date

Wed, 26 Mar 2025 23:39:57 GMT

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