Professional Services Implementation Manager in Singapore, Singapore

Job Description

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Welcome to Boeing ! One third of pilots and cabin crew worldwide are flying with schedules produced by Boeing’s innovative solutions. One million pilots use our navigation products, and every day some 70,000 routes around the world are planned with the help of Boeing. Optimizing airlines’ operations has a major impact on environmental sustainability.

Jeppesen Asia/Pacific Pte Ltd , a Boeing Company, is seeking a highly skilled and motivated Professional Services Implementation Manager to join our Crew & Network Operations team in Singapore .

The Crew & Network Operations Implementation department is responsible for the configuration and delivery of our Airline Operations and Resource Planning solutions to commercial airline customers. Joining us is an opportunity to be part of a skilled team of specialists that solve some of the most challenging optimization problems in the world, value diversity, and learn from each other.

Position Responsibilities:

• Lead, coach, and mentor a team, providing developmental opportunities to enhance employee performance and expand capabilities.

• Maintain a positive, results oriented work environment, building partnerships with direct reports, local and regional teams, and across the global organization.

• Develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and direct reports.

• Coordinate training opportunities for the team with the training department (e.g. schedules, facilities, materials), and activities related to career development and knowledge sharing sessions

• Work with local team and regional and global colleagues to continuously review lessons learned, identify process improvements, and implement best practices.

• Collaborate with regional leadership to plan, manage, prioritize, and optimize resources to achieve organizational goals and objectives. Make hiring decisions.

• Assist in sales efforts, defines project/program setup and strategy, identifies resource requirements and constraints for implementation project, approves estimates and develops high-level integrated project plans including critical path. Supports sales team in contract negotiations ensuring implementation client commitments are realistic.

• Possess the ability to accomplish results through employees who exercise significant latitude and independence in their assignments. Actively involved in daily operations only when required to meet schedule or resolve complex problems.

• Oversee project/program on-time delivery, profitability, and client value. Ensures project teams are executing as planned by monitoring high-level progress and major deliveries. Determines options and appropriate actions to ensure and improve project performance.

• Demonstrate a commitment to personal learning and development. Seeking feedback and proactively improving skills and knowledge.

• Foster innovation by exploring new opportunities and solutions, thinking beyond current practices, and approaching work problems with creativity and novel approaches.

• Possess strong analytical skills, including the ability to collect, organize, synthesize, and analyze data to develop conclusions and recommendations.

• Have a comprehensive understanding of Boeing’s organizations, processes, program plans, policies, and procedures, as well as products, to effectively perform the responsibilities of the role.

This position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options. This is at the hiring team’s discretion and could potentially change in the future.

Basic Qualifications (Required Skills/Experience):

• Minimum of 3 years of experience in a software leadership role.

• Minimum of 2 years of experience leading a team as a direct supervisor / people manager.

• Excellent verbal and written communications skills in English.

• Ability to travel 20% of the time.

Preferred Qualifications (Desired Skills/Experience):

• Experience in complex software project/program management, implementation, configuration and delivery.

• Skilled in advising a team regarding tasks, projects and operations.

• Experience working with external corporate clients.

• Experience in the aviation industry.

• Bachelor’s degree in Business Administration, Computer Science, other technical computing or business discipline, or an equivalent combination of education and experience.

Relocation:

Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

Other job-related information:

• This requisition is for an international, locally hired position. Candidates must be legally authorized to work in the country where the position is located.

• Benefits and pay are determined in line with Singapore labor market practices and are not on Boeing US-based payroll.

Join our team and be part of a company that is shaping the future of aviation. Apply now with your resume and cover letter outlining your relevant experience and why you are interested in this position.

Export Control Requirements: Not an export control position

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 (https://www.thevaluable500.com/) and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.