Performance Manager

Job title:

Performance Manager

Company

OCU Group

Job description

Established in 1994, OCU Group is one of the fastest growing utility engineering contractors in the UK, with a long successful track record in delivering engineering solutions.Working directly with many of the country’s leading blue-chip power, water, telecoms, and rail clients, we are looking for the very best talent to join our growing team.We pride ourselves on empowering our employees and offering opportunities for them to take control of their own personal development and career progression in a supportive environment.We believe that being successful is a choice. We choose to be successful.We are OCU, ‘One Company United’.Throughout 2023, OCU Group has been experiencing a sustained period of growth and expansion.Performance ManagerRole OverviewThe Performance Manager will be responsible for overseeing and improving the performance of our organisation across various key areas. This role requires strong analytical skills, strategic thinking, and the ability to implement effective performance management processes.Duties and Responsibilities

• Overall management of RFQ. Ensuring compliance to 5-day return SLA.
• Monitoring individual Surveyor performance to ensure continuous education and improvement.
• Upload, new, verify incoming, and check off returned quotations.
• Host regular monthly meeting with RFQ team, providing feedback, recording issues and highlighting areas of concern.
• Produce presentations for, and attend, weekly SSEN & internal OCU management meetings, fortnightly SSEN Design meetings, monthly & quarterly SSEN performance meetings.
• Overall management of the completion pack and compliance team. Ensuring necessary standard is achieved in accordance with required timescales.
• Management and completion of RRD and Job Pack defects.
• Monitoring framework performance, highlighting areas for improvement and implementing process change to better delivery.
• Continuous review and development of WMS and management information tools.
• Liaising with the client on any matters
• Point of escalation for all framework issues.
• Assisting all departments as required with delivery of work.
• Reactively resolve any issues on projects to ensure their successful completion.

Skills and Experience

• Previous experience in performance management, business analysis, or related fields.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Proficiency in data analysis tools and software.
• Strategic thinking and ability to see the big picture.
• Project management skills and ability to lead cross-functional teams.
• Knowledge of performance management frameworks and methodologies.

What We ValueWe value our commitment to each other, summed up in our five values, we all sign up to these… We care about safety. We lead with integrity. We strive to be better every day. We make a positive impact. We deliver to grow. We are one company united.
Our Aim & Vision at OCU To be the UK’s leading energy transition and utilities contractor.We are committed to leading the way in utilities and energy transition contracting, our mission is to innovate and deliver sustainability. At OCU, our passion for addressing complex challenges brings new standards of growth in our people and capabilities.Established in 1994, OCU Group is one of the fastest growing utility engineering contractors in the UK, with a long successful track record in delivering customer-focused civil engineering solutions.Working directly with many of the country’s leading blue-chip power, water, telecoms and rail clients, we are looking for the very best talent to join our growing team.We pride ourselves on empowering our employees and offering opportunities for them to take control of their own personal development and career progression in a supportive environment.We believe that being successful is a choice.We choose to be successful.We are OCU, ‘One Company United’.

Expected salary

Location

England

Job date

Fri, 24 Jan 2025 05:21:29 GMT

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