Nomad Foods
Job title:
OTC Associate (Spain)
Company
Nomad Foods
Job description
Overview:The purpose of this position is to undertake the day-to-day O2C activities including managing the accounts receivable ledger, performing customer reconciliations, payment allocation, processing and resolving customer queries. Responsibilities:
- Ensure all assigned accounts are continually reconciled, credits applied and are properly controlled.
- Applying all payments and credits accurately to accounts.
- Ensuring that any cash collection problems are promptly reported and appropriate action (e.g. putting accounts on hold) is taken. Monitoring and reviewing credit limits.
- Ensure the Customer Master Data is current, accurate and complete at all times
- Managing relationship with customers in their day-to-day activities ensuring that all requests made by customers (claims / deductions / price queries) are resolved in a timely manner, including matching of customer claims against relevant rebates and/or promotional accruals.
- Understanding the department and company’s KPIs and deadlines. Support the implementation of process improvement across the team.
- Promptly contact customers to confirm payments will be received in line with the set payment terms and perform follow up calls when required should funds not materialise
- Liaising with the wider Accounts Receivables / O2C team to raise claim related credit notes and to resolve all outstanding Accounts Receivable claims and deductions.
- Maintain close working relationship with the sales team (Key Account/Reps/Agents), the Sale Manager, Logistics and Marketing to ensure the best service is delivered.
- Perform relevant SOX controls and ensuring they are complete, reviewed and signed off in a timely manner.
- Assist with internal and external audit requests related to customer deductions and claims.
Qualifications:
- Prior experience in O2C
- Experience in resolving customer rebate / claims
- Experience of posting and accounting specifically related to payments and collections
Desireable:
- FMCG Accounts Receivable experience
- SAP experience
- Data entry experience
Expected salary
Location
Hammersmith, West London
Job date
Wed, 11 Dec 2024 05:17:32 GMT
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