Managing Consultant, Advisors & Consulting Services, Business Experimentation in Singapore, Singapore

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Managing Consultant, Advisors & Consulting Services, Business Experimentation

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Business Experimentation consultants advise executives on business decisions using Mastercard’s industry-leading predictive analytics SaaS platform, Test & Learn®. They work with customers to identify key priorities, then design and run business experiments to establish which ideas work and how to deploy them.

Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard

Roles and Responsibilities

Client Impact

• Lead client engagements across a range of industries and problem statements

• Develop strategies and programs for regional and global clients by leveraging data science tools including Test & Learn®

• Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness

• Provide analytical and technical subject matter expertise and drive client success through Test & Learn® adoption and competency

Team Collaboration & Culture

• Lead team to creative insights and sound business recommendations using Test & Learn®, and deliver impactful client presentations while growing team members’ roles and skills

• Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels

• Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm’s intellectual capital

• Provide on-the-job training, coaching, and mentorship to junior consultants

Qualifications

Basic qualifications

• Undergraduate degree with analytical experience in consulting, analytics, or data science

• Experience coaching and managing teams across multiple projects

• Experience managing key client relationships

• Knowledge of business KPIs, financials, and organizational leadership

• Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities

• Analytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations

• Logical, structured thinking and affinity for statistical and numerical analysis

• Advanced Word, Excel, and PowerPoint skills

• Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment

• Ability to communicate effectively in English and the local office language (if applicable)

• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Preferred qualifications

• Additional relevant data and analytics experience in data modeling and database management (e.g., SQL), data visualization tools (e.g., Tableau, Power BI), or time series analysis and segmentation

• Experience generating new knowledge or creating innovative solutions for a firm

• Relevant industry expertise

• MBA or master’s degree with relevant specialization (not required)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.