IT Deployment & Reliability Specialist
Sandbox VR
Who We AreWe’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive experiences. When guests step into one of our stores, our full-body motion tracking gear and Hollywood motion capture cameras make them the stars of their own movies. Groups freely roam our large-open “holodecks” together, relying on each other to succeed in social experiences. Whether it’s venturing into space, battling on the high seas, or surviving a zombie apocalypse, our experiences take our guests on a journey they won’t forget!Since launching in 2017, we’ve become the location-based VR industry leader. As we continue to expand globally, there’s never been a better time to join the Sandbox VR team. We take pride in the relationships we are building within our communities by providing world-class experiences for our guests and our employees. Here, we value humility and have built a collaborative environment, ensuring that our guests, and our teammates all win collectively. If this sounds interesting to you, we’d love you to join us, as we build the future of entertainment.Sandbox VR is looking for an IT Deployment & Reliability Specialist to assist with the management of all IT systems, software, and processes. This role will be primarily focused on store support and working closely with store teams to ensure all tech equipment remains operational, especially during store hours. Some tasks include the remediation of our fleet of servers, network equipment, mobile devices, VR equipment, laptops, and MDM.You will be the subject matter expert on all stores’ VR Gear, and will be the go-to person when our remote Tier 1 team needs assistance. You will also be responsible for updating and creating documentation, training Tier 1 staff as new product technologies become available, and ensuring tech issues are properly logged and solved in a timely manner. Sandbox VR is a global organization spanning multiple time zones and you will be responsible for technical reliability for all locations.What You’ll Do:
What We’re Looking For:
Technical Knowledge & Experience * You have technical experience in hardware/network installation or system deployment
Communication Skills * You have impeccable written and spoken English communication skills
Problem Solver * You are able to solve challenges that you may encounter to store launches
Ability to Travel * Willingness to travel to different countries 1-3 times per month
What We’re Offering:
£33,013 – £44,664 a yearSandbox VR is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
£33013 – 44664 per year
United Kingdom
Tue, 01 Apr 2025 22:34:43 GMT
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