Intern, Restaurants & Bars in Singapore

Role Purpose

To provide support across a range of operational activities by working closely with the Operations team based out of the Singapore Support centre as well as liaising with the Multi Unit Leaders and the Central Performance Delivery team across Southeast Asia & Korea (SEAK) estate to assist the Operations team achieve its business objectives.

Key Accountabilities

Project management focused:

• Top 30 review of menus outlet by outlet comparison against competitors etc and formulation of recommendation

• Menu engineering programme roll out as developed with EHL last year.

• Contactless dining implementation follow-up and project follow-up i.e. compiling any exception request, actively seeking feedback to finetune programme support e.g. photography guidelines etc.

• IHG Dining privileges lessons learnt and continuous learning loop to finetune SOPs till we get optimal performance from dining rewards

• R&B Sandbox meeting programming support, follow -ups and communications

• Starbucks project management, comms with team, arranging meetings between supplier and hotels

• Campari negroni week, set up comms with hotels, communication with hotel teams to understand any implementation challenges etc.

• Performance calls currently at 5 hotels, will be increasing number of hotels under plan hence need for project management control to see follow up etc.

Key Skills & Experiences

Education: Undergraduate or graduate student who is obtaining or has obtained a degree from a credited school.

Experience: Prior internship experience within another Hotel Management Company

Technical Skills and Knowledge

• Desire to learn and be challenged to learn new skills

• Conscientious with an eye for details

• Proactive and works with a sense of purpose and urgency

• Ability to work on projects independently

• Confidence in generating new ideas or ways to approach work assigned

• Good project management skills, detail oriented and communicates progress

• Strong verbal and written communication skills and a Team Player

• Strong proficiency with Microsoft Excel, Power Point and Word applications

• Preferable: Knowledge in Adobe Creative Suite

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual’s, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.