Group Product Manager – Help Support & Knowledge
Reward Gateway
Group Product Manager – Help Support & KnowledgeDepartment: Product ManagementEmployment Type: Full TimeLocation: LondonReporting To: Director of Product OperationsCompensation: £95,000 / yearDescriptionReward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more.With our shared missions of ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’, you’ll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people’s daily lives. Our shared mission guides our every action and charts a sustainable path to a better future.Your Role in Our Mission
This role is key in ensuring our global customers and internal teams have seamless access to high-quality self-service support resources, effective knowledge management, and an intuitive global help centre. You will be responsible for defining the vision, strategy, and roadmap for these support products while managing a team responsible for the Global Help Center and cross-functional collaborators.As a critical driver of product understanding, you will ensure that our internal teams and collaborators have access to extensive knowledge of our solutions, enabling them to maximise the value delivered to our clients and end users.What’s In It For Me?
A chance to be part of an extremely well-established, stable and high-growth ‘Unicorn’ SaaS company with over 50 benefits in our employee benefits package including:
What You’ll be Doing:
Experience and Skills You Need in this Role:
The Interview Process:
At Reward Gateway, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.Be comfortable. Be you.
We want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work!We hire BETTER.
Find out more about Reward Gateways approach to benefits, equality, talent, technology, empathy and what you’ll get in return for joining our Mission at
£95000 per year
London
Wed, 26 Feb 2025 06:54:08 GMT
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