Field Operations Specialist

Job title:

Field Operations Specialist

Company

Pertemps

Job description

Job DescriptionWe have an excellent opportunity at Thames Water to join us as a Field Operations Specialist. As a Field Operations Specialist, your role will be to carry out field investigations into complex operational problems with our clean water network, identifying solutions to improve efficiency and customer satisfaction. Facilitate confined space work.This role will be 60% of the time in the field and 40% of the time in the office.
Once fully trained you will be included in a standby rota.What you will be doing as a Field Operations Specialist

• Coordinating complex planned and reactive technical activities to ensure maximum effectiveness and minimal customer impact.
• Complete CP1 & 2 and facilitate confined space entries/works.
• You will be the main point of contact for any emergency works required in your area and will be accountable for ensuring that contractors are working safely and in compliance with business procedures.
• Plan and team up with our delivery partners to deliver asset maintenance activity.
• Provide technical support to conclude solutions to problems and ensure a robust, stable, and efficient network.
• Deliver event crisis management plans, minimising service interruptions and impact on Thames Water customers.
• Work alongside the field teams and the customer solution centre to identify the cause of complex/difficult problems and find a suitable resolution.
• Contractor auditing, ensuring that all works are being completed to the Thames Water standards and in line with compliance.
• Provide information on required maintenance and improvement and assist with contingency planning.
• Reporting back to the business, the performance of your region, highlighting any high risks to the business.
• Promote a culture of health and safety as well as continuous improvements across your region.

Base Location: Deephams, N9 0BA.Working Pattern or hours: 36 hours per week, Monday – FridayRequirements for the role: Full clean UK driving licenceWhat you should bring to the role

• Good verbal and written communication skills.
• Be fully proficient at using the appropriate Company IT systems and office software.
• Previous experience within the Water Industry, ideally on water networks, would be beneficial.
• Delivering customer excellence through network delivery.
• Have a zero-compromise approach to health and safety and be persistent in your methods.
• Be an exceptional orator at all levels of an organisation.
• Have previous working experience working and managing the activities of third-party contractors.
• Be able to demonstrate good business/stakeholder awareness, jointly with an innovative and creative approach to problem-solving and strong teamwork and influencing skills.

What’s in it for you?

• Offering a salary of up to £43,000 per annum, depending on skills and experience, plus a car allowance on top.
• Annual Leave 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution – Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Find out more about our benefits and perksWho are we?We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.Learn more about our purpose and valuesWorking at Thames WaterThames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support you.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Expected salary

£43000 per year

Location

North London

Job date

Sun, 09 Mar 2025 03:38:10 GMT

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