F&B Supervisor

Job title:

F&B Supervisor

Company

Job description

Our voco Winchester Hotel & Spa is a modern haven, designed with a focus on both style and comfort. Our thoughtfully crafted spaces combine contemporary design elements with inviting amenities, ensuring a distinctive and enjoyable stay. Located near the historic and picturesque city of Winchester, voco Winchester Hotel & Spa is located on the edge of the beautiful South Downs National Park and within five minutes from the city centre. With that in mind, our voco Winchester Hotel & Spa is a great place to kickstart your hospitality career or if you’re looking to progress your journey, this is the place where future can become reality.It’s a big operation, so you’ll need to be hands-on, featuring 131 bedrooms, 8 flexible event spaces, our restaurant Kitchen 21 and the stunning ANA Spa. Whether it be a pre-cruise stay, accommodation for a business trip, a relaxing spa-day, wedding or family celebration, our hotel offers it all.Are you out-going, full of energy and enthusiastic? A natural-born communicator? Are you passionate about offering an excellent guest experience? Then our fabulous voco Winchester Hotel & Spa could be the place for you.We are looking for a dedicated and experienced Food and Beverage Supervisor to join our team. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for delivering exceptional customer service. As a Food and Beverage Supervisor, you will be responsible for overseeing the daily operations of our food and beverage services, ensuring that all activities are carried out efficiently and to the highest standards. You will work closely with the kitchen and service staff to maintain a seamless operation, manage inventory, and ensure compliance with health and safety regulations. Your role will also involve training and mentoring staff, handling customer inquiries and complaints. The successful candidate will be proactive, detail-oriented, and capable of working in a fast-paced environment. If you have a proven track record in food and beverage management and are looking for a challenging and rewarding opportunity, we would love to hear from you.Responsibilities:
Oversee daily operations of food and beverage services.
Ensure compliance with health and safety regulations.
Manage inventory and order supplies as needed.
Train and mentor staff to maintain high service standards.
Handle customer inquiries and complaints professionally.
Coordinate with kitchen staff to ensure timely service.
Monitor staff performance and provide feedback.
Ensure cleanliness and organization of service areas.
Maintain a positive and productive work environment.
Ensure accurate billing and cash handling procedures.
Collaborate with management to achieve business goals.Requirements:
Proven experience as a Food and Beverage Supervisor or similar role.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
In-depth knowledge of food and beverage operations.
Ability to work in a fast-paced environment.
Strong problem-solving skills.
Attention to detail and organizational skills.
Ability to handle customer complaints and inquiries professionally.
Knowledge of health and safety regulations.
Proficiency in inventory management.
Flexibility to work various shifts, including weekends and holidays.
Ability to train and mentor staff effectively.
Proficiency in using point-of-sale (POS) systems.Benefits:

• Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included.
• 50% off your bill when you dine in one of our Restaurants or Bars.
• Fully funded Apprenticeship programme to develop your career without a reduction in your pay.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans – dental, optical, medical and more available from just £1 per week.
• Referral schemes for referring your friends or family to join our team.
• Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone.
• Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
• Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
• Employee Assistance Programme – free, confidential advice available 24/7 to you.
• An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.

Expected salary

£25875.2 per year

Location

Bath

Job date

Sun, 05 Jan 2025 08:33:01 GMT

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