EAM Regional Operations Engineer, DC Engineering in Singapore, Singapore

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are currently seeking an energetic Facility CMMS Engineer to serve as an EAM application expert within Amazon data center region. Ideal candidates will posses the ability to design, develop and deploy innovative solutions in EAM to address operational challenges. This role requires both effective contributions as well as the ability to work within multi-disciplinary teams. The scope of this role will include but not limited to owning the process from start to finish with deploying the EAM platform in your data center region and working to support local data center teams with asset collection, maintenance schedules, reporting, and training. As part of the global EAM team, you will help drive global processes and document development. The person in this role acts as the gatekeeper for mission critical data in EAM, responsible for the accuracy and reports produced in EAM. Using SQL and Javascript, you will be required on a frequent basis to help develop systems enhancements of core and advanced modules to meet Regional or Global business requirements. There will be 25% travel when launching new locations.

If you are passionate about the Customer Experience, enjoy working in a diverse team and want to contribute to the operational excellence of Amazon data centers then this may be the challenge you’ve been looking for!

Key job responsibilities

The scope of this role will include but not limited to owning the process from start to finish with deploying the EAM platform in your data center region and working to support local data center teams with asset collection, maintenance schedules, reporting, and training. As part of the global EAM team, you will help drive global processes and document development. The person in this role acts as the gatekeeper for mission critical data in EAM, responsible for the accuracy and reports produced in EAM. Using SQL and Javascript, you will be required on a frequent basis to help develop systems enhancements of core and advanced modules to meet Regional or Global business requirements. There will be 25% travel when launching new locations.

A day in the life

A day in the life

Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center safety, remediation projects, capacity, and availability, focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 2+ years managing a CMMS system in a critical environment with an ability to follow accurate and complete support procedures, system documentation, and issue tracking entries

• Technical Degree or equivalent professional experience in Engineering, Facilities Management, Analytics, Project Management, Computer Science or Information Technology

• Maintenance management knowledge

Preferred Qualifications

• 3+ years working with INFOR EAM system with about 2 years into SQL Server database query and reporting experience using ETL, data warehouse, and SSAS/SSRS tools.

• 2+ years experience in business requirement gathering, process improvement analysis, and solution software recommendation under enterprise software architecture.

• Experience with at least one full cycle of Business Intelligence solution development and deployment, including product presentation and end user training.

• Experience managing software change requests and user access control

• Experience in physical security device maintenance management.