Door Person

Job title:

Door Person

Company

GLH Hotels

Job description

The Clermont Victoria is a very popular city centre venue close to many of London’s famous landmarks and on the periphery of the busiest train station in Europe. This 345 bedroom hotel has recently undergone a £20m transformation and is a luxury 4 star deluxe hotel.The RoleAs a Door Person you will be responsible for welcoming guests to the hotel and creating that all important first impression. Discreet and responsible, you will share your comprehensive local knowledge and promote the hotel services and products in order to ensure a seamless guest experience. As part of the lobby team you will be on the front line, ensuring standards are maintained at all times and providing the highest standards of guest service.What we look for

• Previous experience in a customer facing role in a fast paced service environment
• Excellent communication skills, both in person and on the phone
• Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
• Comfortable in a front line role facing the public
• Empathetic and able to build relationships
• An open personality who is relaxed and natural in their interactions
• Accurate with good attention to detail
• Demonstrable desire to pursue a hospitality career
• Able to work effectively as part of a team
• Previous experience in a fast paced service environment
• Opera knowledge is a definite advantage

What’s in it for you?

• Great development opportunities
• Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
• Interest free season ticket loans (conditions apply)
• Access to a 24/7 Employee Assistance Program
• Pension and Healthcare Schemes
• Wagestream – get access to earned salary before payday
• Paid volunteering days
• Generous recommend a friend scheme
• Apprenticeships and accredited qualifications up to Level 7 (Master’s Degree equivalent)
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
• Great Recognition program
• …and many more!

Expected salary

Location

London

Job date

Sun, 08 Dec 2024 05:40:25 GMT

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