Director, Customer Success
Synthesia
Welcome to the video first worldFrom your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read – both at home and at work. If you’re reading this and nodding, check out our .Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale-until now….Meet SynthesiaWe’re on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it’s for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read and what .In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. We’ve raised over $150M in funding from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.About the role…Synthesia is seeking an experienced Customer Success leader to spearhead DACH and Southern Europe, across enterprise and strategic accounts. Reporting directly to the SVP of Customer Success, you will lead, inspire and grow a world-class team of Customer Success Managers. You will drive customer outcomes, own renewal targets, and partner with Sales leaders to drive expansions.This role is perfect for someone who thrives in a fast-paced environment, who has a passion for building and scaling high-performing teams, who loves making customers successful, and who is driven by the desire to leave a lasting impact.What you’ll be doing…
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You can read more about this in our .UK Benefits📍A hybrid, flexible approach to work where you have access to a lovely office space in Oxford Circus with free lunches on a Wednesday and Friday💸 A competitive salary + stock options🏝 25 days of annual leave + public holidays (plus the option to take 5 days unpaid leave and carry 5 days over)🏥 Private healthcare through AXA, including mental health support through the Stronger Minds service❣️ Pension contribution – Synthesia contributes 3% and employees contribute 5% on qualifying earnings🚲 Cycle to work scheme🍼 Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay👉 You can participate in a generous recruitment referral scheme if you help us to hire💻 The equipment you need to be successful in your role
London
Sun, 08 Jun 2025 07:48:51 GMT
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