Border Operations Coordinator

Job title:

Border Operations Coordinator

Company

DFDS

Job description

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Border Operations Coordinator.Be part of the movement – and play your part.About the roleWe are seeking a detail-oriented and proactive Border Coordinator to ensure compliance with customs and immigration procedures while facilitating the smooth transit of cargo and passengers. This role requires close coordination with UK Border Force, effective communication with customers, and accurate processing of customs documentation. You will play a key role in ensuring that all bookings, clearances, and compliance protocols align with operational and regulatory requirements. This role requires you to work a 4 on 4 off pattern, working 12 hours per shift.You will be responsible for

• Coordinating with UK Border Force regarding transit document control, customs holds, and seizures.
• Ensuring customs clearances, ID creation, and processing of units are completed in compliance with regulations.
• Overseeing system integrations between DFDS, Port Community, and customs systems, identifying opportunities for improvement.
• Managing bookings, ensuring vessel capacities and customer allocations align with schedules.
• Monitoring terminal loading systems to maintain accuracy and investigate discrepancies.
• Preparing and distributing all import/export documentation while escalating compliance issues as needed.

About youYou are a highly motivated and detail-oriented individual who takes pride in accuracy and efficiency. With strong time management skills, you can prioritise tasks effectively while maintaining high standards of work. You enjoy working as part of a team and bring a positive, can-do attitude to your role, making collaboration and problem-solving second nature to you.You have a solid understanding of Microsoft Office and are confident in handling data, documentation, and system processes with precision. While previous experience in the shipping industry or customs processes is desirable, you are eager to learn and adapt quickly to new challenges. Your ability to absorb information and apply it effectively will ensure your success in this role.A driving license would be beneficial due to the location, but above all, we are looking for someone with enthusiasm, attention to detail, and the ability to thrive in a fast-paced environment.We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.Working at DFDSJoin the movement and grow with us.Be a valued member of a diverse team at DFDS and help drive change together.While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.Now about what we can give you. You’ll be able to access some fantastic benefits such as:

• Life assurance cover
• Contributory company pension scheme
• Holiday Purchase Scheme
• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
• Full employee assistance programme including:
• Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
• Huge range of retail discounts from high street and online retailers
• Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
• Access to Breeze, our award-winning Wellbeing platform.
• Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

Are we a match? Then what are you waiting for? Apply now.If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.We look forward to hearing from you.

Expected salary

£25000 – 29000 per year

Location

Immingham, Lincolnshire

Job date

Tue, 11 Mar 2025 23:48:48 GMT

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