AVP, Solutions consulting in Singapore

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr’s unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way (http://get.sprinklr.com/hubfs/SprinklrWay.pdf) .

Job Description

Sprinklr is looking for an Area Vice President of Presales to lead Solutions Consulting in APAC with a focus on Japan, Korea and ANZ and the global expansion of our most strategic customers like Samsung. You will be responsible for leading all cross-functional SC teams within the theater, guiding sales plays, coaching on deal strategy and serving as solutions sponsor within key accounts as well as recruiting and developing the APJ SC leadership team.

Overall Description

As the AVP of Solutions Consulting you will be the primary contact for the Presales team across all functions directly aligned with your theater’s success. You will be responsible for setting the vision for the region and directing the overall operating model to achieve scale. You will regularly meet customers in the field, the development champions at the most senior levels in our customer base. You will guide your team in monthly, quarterly and yearly goal setting exercises, helping them to develop in their current role and gain skills and experience for their long-term career goals. Additionally, you will be responsible for ensuring your team is trained on industry specific solutions and product enhancement as the platform continually evolves.

You will assume responsibility for resource allocation in your region as well, working alongside the DVPs and Directors of Sales in your region to optimize Solutions Consulting resources to ensure Sprinklr meets its revenue goals in the theater.

Main Responsibilities:

• Lead, Coach and Grow the Solutions Consulting Leadership team across APJ

• Recruit and retain top Solutions Consultants and SC Leadership

• Define, Refine and Operationalize core Solutions processes and overall GTM

• Function as primary contact for the DVPs and DoSs of Sales

• Drive development of program to grow Strategic Accounts

• Define and facilitate SC Territory planning and allocation across Theater

• Train and support the SC team in delivering our value propositions, product demonstrations and RFPs

• Proactively engage in strategic development of the SC organization by initiating and leading projects to further team development, organizational structure, product offering, technical training, etc.

Desired Skills and Experience:

• 8-10+ years of presales leadership experience

• 5+ years of second line leadership experience

• 15+ years experience in customer facing role in enterprise software company

• Proven track record of leadership capabilities across teams and projects

• Ability to present and effectively communicate to customers and team members

• Excellent written, communication and presentation skills

Why You’ll Love Sprinklr:

We’re committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world’s largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO – Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

We’re excited that you’re interested in joining Sprinklr!

Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.

Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values.

Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

See Sprinklr’s EEO Policy and Equal Employment Opportunity is the Law notice.

Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form (https://forms.office.com/r/hzDnhjYCJf) .