Assistant Manager – Guest Experience in SINGAPORE, Singapore

Description:

You will be responsible to assist with the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager – Guest Experience is responsible to assist the Guest Experience Manager in managing the daily operations of the Guest Experience team, including the Concierge and Belldesk team.

Qualifications:

Due to the Singapore government foreign worker work pass quota restriction, we regret that only Singapore Citizen or Permanent Resident will be considered

• Ideally possess a relevant degree or diploma in Hospitality or Tourism management.

• Minimum 2 years work experience as Assistant Manager or Team Leader – Guest Relations in a hotel.

• Showcase exceptional communication and customer relations skills.

• Demonstrate strong problem-solving abilities, coupled with effective administrative and interpersonal skills.

Primary Location: SG-Singapore-Singapore

Organization: Grand Hyatt Singapore

Job Level: Full-time

Job: Front Office

Req ID: SIN001352

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.