Analyst, LegalTech Services

Job title:

Analyst, LegalTech Services

Company

Clyde & Co

Job description

The RoleDepartment : LegalTech ServicesLocation : LondonRole : Analyst, LegalTech ServicesThe TeamLegalTech Services (the Team) are a global fee earning team who manage client matter data. The Team provide advice and support for both disputes and corporate matters no matter how small, simple, large or complex the data set. The Team assists on a range of client matter data needs from; identification and collection, data processing, how to share and review documents collaboratively, visualisation of data, production to a third party and presentation for trial. The Team administer eDiscovery, transactional and interactive data visualization software in-house and partner with external vendors to meet our varied client data needs.If you are a motivated and problem-solving oriented individual – this firm, this team and this industry is a fantastic place to be.Our normal hours of work are 9:00 to 17:30 but it may be necessary to work additional hours, including weekends, on an ad-hoc basis, to ensure we fully meet our clients’ needs and objectives.OverviewThe Analyst is an experienced technical project manager with a proven track record in managing and enabling review of client data for disputes. The Analyst reports to the Manager, LegalTech Services for the UK and Europe region, and will spend approximately 80% of their time on disputes matters at varying levels of sophistication, and 20% administering transactional matters and working with interactive data visualization software.Key ResponsibilitiesMatter Management & Time Recording

• Working on a portfolio of active matters with the legal team, client, vendor and any third party for both disputes and corporate matters, either independently or together with another Team member. For example;

• managing disputes matters through all stages of the EDRM including advice on collection best practice, document processing, the use of AI and analytics for Early Case Assessment, review strategies and production of client data in load file format.
• managing corporate matters via our transactional software. Advising on collection best practices, setting up and managing online deal rooms for due diligence purposes and assisting with workflow management and PDF productions.
• utilising interactive data visualization software to visualise client data sets and matter information that enables our clients to easily understand their data or case status.

• Consulting with the legal team and/or client to accurately scope matters, recommend the appropriate level of service and technology, and providing cost estimates at the outset. Managing their expectations on a regular, and if necessary frequent, basis going forward in relation to the scope, costs and delivery of the Team’s and/or vendor services.
• Reviewing and quality checking (including for accuracy, typographical and grammatical errors) the Team’s work on the matter, and seeking the Manager’s review and approval of that work if necessary, before any work is delivered to the legal team and/or client.
• Advising the legal team and/or client on the relevant technical best practices for the matter.
• Providing, and/or arranging vendors to provide, training for our legal teams and/or clients on the use of relevant software for your matters if such training is requested or is necessary.
• Efficiently and accurately recording with clear and sufficient detail all of your time spent on: billable matters to enable your work to be charged to clients promptly; and non-billable work.
• Evaluating vendor invoices on your matters, working with the Team to ensure those invoices are coded in the firm’s financial systems to the relevant matters and passed through to the relevant client(s) for payment, and monitoring the firm’s payments to the relevant vendors with respect to those invoices.

Process & Product Standardisation and Risk Management & Quality Control

• Bringing to the attention of the Manager any risks arising as a result of or in connection with LegalTech Services work (for example, data security, data quality and reputational risks) and assisting with the implementation of any risk remediation plans.
• Consistently meeting the Team’s service level agreement for the provision of LegalTech Services in the UK and Europe.

New Third Party Solutions & Services

• Keeping abreast of new third party service and product offerings in the UK and Europe.
• Working with the Team to pilot and, if pilots are successful, implement new software and services.

Training & Knowledge

• Providing training for our legal teams (in particular junior legal team members such as legal trainees) and/or clients on the Team’s processes, procedures and in-house software.
• Providing, and/or arranging vendors to provide, training for our legal teams and/or clients on the use of third party software.
• Advising our legal teams and/or clients on technical best practices and sharing your technical knowledge and experience with them.
• Through this training and knowledge sharing, promoting the LegalTech Services function and services to our legal teams and/or clients in order to develop new business for the LegalTech Services function.

Essential Skills & ExperienceBackgroundExperience in a professional environment (private practice experience preferred but in-house and software vendor experience also highly valued).eDiscoveryWorking understanding of the full EDRM process and best practice. Experience processing data, using analytics to cull data, an understating of review accelerators such as Continuous Active Learning, and the ability to run productions in load file format an advantage.Project ManagementExperience of project managing all technical elements of document review and disclosure matters, including database management, demonstrated by a track record of successfully managing multiple matters concurrently.TechnicalWorking knowledge of eDiscovery platforms required, experience administering Relativity is required and HighQ Collaborate desirable.Ability to write script in SQL Server and experience with PowerBI highly advantageous.Planning & ExecutionAbility to set and meet challenging deadlines, approach issues with a positive attitude and take personal responsibility for completing tasks with thoroughness and attention to detail.CommunicationA customer service orientation with an ability to: promptly deal with requests; clarify and advise on customer needs; comfortably frame difficult conversations; suggest resolutions to problems in a professional / diplomatic manner; and communicate / interact effectively with all levels of staff.Problem SolvingA creative, innovative and forward thinker, willing to introduce new ideas and able to work with the team to initiate appropriate and agreed changes.The FirmWe are a leading global law firm, helping organisations successfully navigate risk and maximise opportunity in the sectors that underpin global trade and commercial activity and enable global prosperity, namely: insurance, aviation, marine, construction, energy, trade and natural resources. Globally integrated, we offer a comprehensive range of contentious and non-contentious legal services and commercially-minded legal advice to businesses operating across the world. It is committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves and provides an environment in which everyone can realise their potential, using its legal and professional skills to support its communities through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment including through a commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets. The firm has 490 partners, 2400 lawyers, 3200 legal professionals and 5500 people overall in nearly 70 offices and associated offices worldwide.Our ValuesOur values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for our clients and our firm. We:Work as one We are a globally connected team of talented people who act with a firm-first mentality to achieve successExcel with clients We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the centre of everything we doCelebrate difference We help each other to be at our best and believe our differences result in greater achievementAct boldly We seek new opportunities, take action and learn as we go, recognising that curiosity drives our development and contributes to growthBusiness Services CompetenciesClyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations.The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas:Technical ExcellencePeople and TeamClient/Stakeholder RelationshipsService Delivery and Commercial AwarenessPersonal EffectivenessThis is the job description as constituted at present; however the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business.Please click on the link to see the full job description. #LI-HW1 #LI-HYBRID

Expected salary

Location

London

Job date

Fri, 20 Dec 2024 04:28:29 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsjobs.org) you saw this job posting.